15% Discount for Military, Educators, and First Responders!!
FREQUENTLY ASKED QUESTIONS
1. What areas do you serve?
We service homes and businesses within a 2-hour radius of New Braunfels, Texas. If you’re unsure if you’re in our service area, just give us a call—we’d be happy to check!
2. What types of water problems can you help with?
We tackle it all—hard water, funky smells, odd tastes, sediment, and more. Whether it’s from a well or municipal supply, we’ve got solutions to make your water clean, safe, and worry-free.
3. Do you offer free water testing?
Absolutely! We provide free, lab-grade water testing right at your faucet. It’s quick, easy, and helps us recommend the perfect solution for your water issues.
4. How do I know if I need a water softener or filtration system?
Our experts will assess your water test results and discuss your specific needs. Whether it’s a softener, filter, or a combination of both, we’ll recommend what’s best for your home.
5. Are your systems affordable?
We believe quality water solutions shouldn’t break the bank. We offer professional-grade equipment at fair, transparent prices—no hidden fees or surprises.
6. Do I have to schedule an in-home visit, or can we talk first?
Not ready for a site visit? No problem! We’re happy to start with a phone consultation to answer your questions and help you decide the next steps.
7. How long does installation take?
Most installations are completed in just a few hours. We’ll work with your schedule to make the process as quick and convenient as possible.
8. Do you offer maintenance or service plans?
Yes, we do! We offer maintenance plans to keep your system running smoothly, so you can enjoy great water without the hassle.
9. What makes Texas H2O Pros different from other companies?
We combine old-school customer service with modern solutions. We listen, tailor our recommendations, and stand by our work—because your satisfaction is our top priority.
10. Do you offer financing options?
Yes, we do! We’ve partnered with a trusted third-party provider that gives you access to over 27 different lenders. The credit process is quick and easy, so you can get approved in no time. Whether you’re looking for short-term or long-term solutions, there’s likely a plan that fits your budget. Financing terms are based on credit approval, and our team is here to guide you through the process—making it simple and stress-free.